Uplevel

At Uplevel we specialize in strategy and analysis. Based on more than 20 years of experience from a number of the largest companies in Denmark and Scandinavia. We have no ready-made concepts or solutions that our customers would have to fit in. We bring ourselves and a belief that our approach and experience, combined with the clients own insight means that we can create the best results together.

A number of associated consultants with extensive experience in their specific field means, that we never compromise, but always offer our clients the best advice. We do not have a large number of talented young people who sit and copy templates in our offices. With us you always get an experienced consultant with significant hands-on experience working on your project.

We take the time to familiarize ourselves with the needs of our clients, so we are sure that the solution - we deliver - is also a solution that provides the greatest value and can be used directly in your business. That’s why we say that we do not work for our clients - we work with them.

 

As a consulting firm wework with analytical and strategic advice, but we can also handle the many communication tasks that often follows. We cover the entire spectrum from the overall business strategy and all the way to the implementation in the form of eg. specific campaign activities or other forms of communication.

An example is the strategy behind Network Zealand. Here we have not only facilitated the work on the strategy, but also produced the brochure, that the network uses for marketing purposes.

We have great experience with the construction industry, where we has developed business and market strategies, but also process optimization (LEAN) to ensure better use of company resources and greater customer satisfaction.

 

Especially Customer Satisfaction is one of our core competencies.

It's no secret that the more satisfied your customers are, the more they buy from you! They are loyal and they become ambassadors for your business.

That’s why it is a good idea to focus on customer satisfaction.

But how do your customers actually see your business?

Only a few small businesses measure their satisfaction for the sole reason, that it is too expensive to make sense. That's why we have developed Customer Index.

Now you do not have to guess at what benefits your business and what does not. With Customer Index you get an accurate picture of customer satisfaction and loyalty among your customers, and what makes a difference on your bottom line - without tipping your budget.

The concept is targeted and flexible and can be adapted to your specific business needs.

For us, a customer satisfaction measurement is not just the matter of an angry or happy smiley. In fact it is important strategic tool that can significantly affect your company's development and how you work with your customers and that ultimately has a great impact on your revenue.

Our experience with customer satisfaction surveys includes in particular the financial sector and the auto industry.

If you would like to know more about what we can do for your business, you are always welcome to contact CEO Ole Keinicke Christensen on telephone +45 7220 6603 or mail ole@uplevel.dk